Skip to main content
Velatir for Desktop ships as a small installer. At first run it downloads the rest of the app and then keeps itself up to date, so this is the only step you take on the device.
Rolling out to a fleet? See Enterprise deployment for Microsoft Intune, Jamf Pro, and other MDM platforms.

Build your install command

Enter your ingest key, pick your platform, and copy the command. Generate a key on the Setup tab of the Velatir dashboard.

Requirements

Updates and uninstall

The agent checks for new versions every four hours and applies them automatically, so there is no update service to manage. On Windows, the background process runs as the VelatirAgent service. To apply an update immediately, run velatir update --apply. The previous version stays on disk until the new one is confirmed running, so there is no in-between state.
Windows. Remove from Settings → Apps → Installed apps, or run msiexec /x with the product code. This removes the agent, the host, the VelatirAgent service, the network adapter, and the Velatir certificate.If the uninstall is interrupted, your MDM cannot remove the app, or items remain afterwards, see Uninstall cleanup. Devices on a version older than the current installer can also leave artefacts a standard uninstall does not clear.macOS. Run the bundled uninstaller:
It removes the app, the background services, the system extension, and the Velatir certificate. A restart completes removal of the system extension.
Using Firefox? After uninstalling, the Velatir extension may still appear in Firefox. This is expected — and not something the uninstaller can fix. Unlike Chrome and Edge, which automatically remove an extension that was installed by policy, Firefox leaves a policy-installed extension in place (it becomes inactive once Velatir is gone). To remove it, open Firefox → Menu → Add-ons and themes → Extensions, click the next to Velatir, and choose Remove. If Remove is greyed out, restart Firefox first so it picks up the change.

Next steps

Enterprise deployment

Roll out silently across your fleet with Intune, Jamf, or any MDM.

Permissions

What the installer asks for, and why.

Troubleshooting

Resolve common install and first-run issues.

How it works

The architecture behind the app.