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What Is an Organisation?

An organisation is your company account in Velatir. It holds your subscription, members, and all workspaces in one place. Every Velatir customer starts with one organisation that represents their business. Your organisation stores company-level settings like your company name, type, country, and data privacy preferences. It also controls who has access to your account and what they can do.

What Is a Workspace?

A workspace is a separate environment within your organisation for a specific team, department, or project. Each workspace gets its own API keys, agent configuration, and traces, keeping activity clearly separated. You can think of workspaces as folders inside your organisation. They let different groups operate independently while your organisation maintains centralised oversight.

How They Relate

Organisation

Your company account. Contains all members, workspaces, and your subscription.

Workspaces

Separate environments within your organisation. Each workspace has its own traces, agents, and API keys.

Members

You invite members to your organisation, then assign them to one or more workspaces with specific roles.

When to Use Multiple Workspaces

ScenarioExample
Separate teamsEngineering, Marketing, and Legal each get their own workspace
Different environmentsDevelopment, Staging, and Production workspaces
Distinct projectsOne workspace per product line or client engagement
Regulatory boundariesWorkspaces for different jurisdictions or compliance regimes
Use multiple workspaces whenever you need clear boundaries between groups of traces and agent configurations. A single workspace works fine if your entire organisation shares one context.

Creating an Organisation

You create your organisation when you first sign up for Velatir. During onboarding, you provide your company name, company type, and country. You can update these details at any time from your organisation settings.

Creating a Workspace

Go to Organisation Overview

Open your organisation overview. Your existing workspaces are listed here.

Create Workspace

Give your workspace a name that reflects its purpose, such as “Engineering” or “Production.”

Configure

Set up API keys and agent configuration for the new workspace. Invite members and assign workspace roles.

Organisation Settings Overview

Update your organisation name, company type, and country. These details appear across your account and help Velatir tailor its insights to your context.
Control whether Velatir saves or scrubs user session data. By default, session data is scrubbed for privacy. You can opt in to retain data if your compliance requirements call for it.
Invite new members to your organisation and manage their organisation-level roles. From here, you can also assign members to specific workspaces.
View and manage your current plan, billing details, and usage.

Roles & Permissions

Learn what each role can do at the organisation and workspace level

Data Privacy

Understand how Velatir protects your data