What Is AI Literacy?
AI Literacy is a view in Insights that shows how well AI is being used, not only how much. It is produced by the Coach agent: grades and activity appear once Coach is assigned and people start seeing its messages. Open Insights and switch to the AI Literacy tab.AI Literacy requires Coach and version 1.9.0 or later of the Velatir browser extension.
The Grade
Each period you get a single A–D rating for the organisation (or the slice you have filtered to).
The grade combines two scores:
- Behaviour (60%). How cleanly AI is used, as a rate, so volume alone does not pull it down. It dips when violations or escalations rise (escalations count double) and recovers as clean usage builds up.
- Acknowledgement (40%). The share of Coach messages that required acknowledgement and were acknowledged. Only service introductions can require acknowledgement, and only when you turn that on. Welcome messages and repeat reminders never count here.
What You See
Grade
The current rating and how it is calculated.
Grade mix over time
How the A–D mix moves across the period.
Activities
Violations, escalations, and acknowledgements — the signals behind the grade.
Per-device table
Engagement broken down by device. Each device is identified anonymously, so you see activity without tracking who is behind it.
Reading Acknowledgements
Coach records two different things, and the table keeps them apart:- Acknowledgements are deliberate confirmations of a required service introduction.
- Delivered means an informational message was shown (welcome or reminder). That is a delivery receipt, not evidence that someone read it.
Coach
The agent that produces these insights.
Insights overview
Activity, services, and deployment across the organisation.