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Where to Find It

Go to Settings → Browser extension. Everything on this tab is saved together with Save changes at the top of the page.
Appearance and custom messaging need version 1.15.1 or later of the Velatir browser extension. Older versions keep the default Velatir look and wording.

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Localisation

Choose one language for agent messaging across the organisation, or choose User default to follow each person’s browser or operating system language. If that language is not supported, messages fall back to English. You can override the language for a single workspace on the workspace page.

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Appearance

Show your organisation’s logo and colours on agent notifications, the extension window, and the block page.

Upload a logo

Under Logo upload, add a PNG or SVG of 5 MB or less. Set Logo backdrop to the colour behind it.

Pick a theme

Set Theme to Predefined and choose a Color tint, or choose Custom to set a Header color and Action color for light mode and dark mode separately.

Check the preview

The Preview shows the Extension, a Notification, and the Alert banner on the block page, in light or dark mode. Notifications follow each person’s system light or dark setting.

Save

Select Save changes.
Once you set your own logo or colours, notifications no longer show the Protected by Velatir footer. To go back to the default Velatir look, remove the logo and choose the Neutral tint, then save.

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Custom Messaging

Change the wording of the extension window, the panel people see when they select the Velatir icon in their browser. Pick a Preview language to edit the text for that language. Each message has Reset to default, and a preview shows the window as it will appear.
Shown in the extension window until the person has entered an API token. Fields: Heading, Message, and API token helper text.
The window shown once the extension is set up. Fields: Message, Link text, and Link.
The language shown follows the same rules as Localisation above.

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Character Limits

Each field shows how many characters are left. Text over the limit cannot be saved. The block page’s alert banner is written on your Gatekeeper configuration, with the same Heading and Message limits. See Gatekeeper. Add links that appear in the footer of every notification, for example your AI usage guidelines or company policies. Select Add link, then enter the Link text and the URL (Link).

Settings

A tour of every Settings tab.

Gatekeeper

The block message and the alert banner on the block page.